Privacy Policy

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Create and manage your account
• Generate AI-powered ad content based on your inputs
• Analyze campaign performance and provide insights
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Send marketing communications (with your consent)
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

Legal Basis (GDPR): We process your data based on: (a) your consent, (b) performance of our contract with you, (c) our legitimate business interests, or (d) compliance with legal obligations.

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (hosting, payment processing, analytics)
• Ad Platforms: Google, Meta, TikTok (to manage your campaigns, with your authorization)
• Business Partners: With your consent, for joint marketing initiatives
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property

We use cookies and similar technologies to:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track effectiveness of our marketing campaigns

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Services.

For more details, contact us at privacy@growtio.com.

We use the following third-party services:

• Stripe: Payment processing (Privacy Policy)
• Vercel: Hosting and analytics (Privacy Policy)
• Google Analytics: Website analytics
• OpenAI: AI content generation (data is not used to train models)
• Google Ads, Meta, TikTok: Ad platform integrations

These services have their own privacy policies. We encourage you to review them.

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits
• Access controls and authentication requirements
• Incident response and breach notification procedures
• Regular backups and disaster recovery planning

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for audit purposes

Retention Periods:

• Account data: Duration of account + 30 days after deletion
• Campaign data: 3 years after campaign end date
• Transaction records: 7 years (legal requirement)
• Analytics data: 26 months
• Support communications: 2 years

If you are in the European Economic Area (EEA), UK, or Switzerland, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time
• Lodge Complaint: File a complaint with your local data protection authority

To exercise these rights, contact us at privacy@growtio.com. We will respond within 30 days.

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
• Right to Non-Discrimination: Equal service regardless of exercising rights

Categories of Information Collected: Identifiers, commercial information, internet activity, professional information, and inferences drawn from the above.

To make a request, email privacy@growtio.com or call us at +1 (555) 123-4567.

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@growtio.com.

If we discover that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws.

For transfers from the EEA, UK, or Switzerland, we use appropriate safeguards including:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with our service providers
• Compliance with applicable data protection frameworks

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

For material changes, we will provide additional notice via email or a prominent notice on our website. We encourage you to review this policy periodically.

For questions about this Privacy Policy or your personal data, contact us:

For EU residents: You may also contact your local data protection authority if you have concerns about our data practices.